Surviving Telehealth’s Impending Tectonic Structural Shift

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Tom Skotnicki- Medical Republic 2 April

GENERAL PRACTICES ARE FRANTIC DEALING WITH THE MASSIVE CHANGES OF THE PAST MONTH. BUT AS A CONSUMER, I URGE THEM TO NOT LOSE THEIR FOCUS ON PATIENTS.

Most of us are disoriented by the rapid changes at a time when so many are living in isolation and often dread.  Unless patient relationships are adroitly managed, the changes could prove to be an existential threat. And I suspect those in greatest danger will be those that fail to focus on the patient experience.

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